Presbyterian Medical Services (PMS) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. PMS does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
If you need these services, contact your clinic Site Administrator or the PMS Quality Department at (505) 237-4081.
If you believe that PMS has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Presbyterian Medical Services
Santa Fe, NM 87504
(505) 992-6190 - fax
You can file a grievance in person or by phone, mail or fax. If you need help filing a grievance, the clinic Site Administrator or Compliance Department is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services, 200 Independence Avenue, SW
Room 509F, HHH Building, Washington, D.C. 20201, 1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.