Nondiscrimination

Notice of Nondiscrimination

Discrimination is Against the Law

Presbyterian Medical Services (PMS) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. PMS does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

PMS:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
  • Provides free language services to people whose primary language is not English, such as:
  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Qualified interpreters
  • Information written in other languages

If you need these services, contact your clinic Site Administrator or the PMS Quality Department at (505) 237-4081.

If you believe that PMS has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Presbyterian Medical Services

PO 2267

Santa Fe, NM 87504

(505) 982-5565

(505) 992-6190 - fax

You can file a grievance in person or by phone, mail or fax. If you need help filing a grievance, the clinic Site Administrator or Compliance Department is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services, 200 Independence Avenue, SW

Room 509F, HHH Building, Washington, D.C. 20201, 1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.